How to make a Direct Debit in easypay’s Backoffice?

Subscriptions

You can create and manage your customers’ subscriptions through the easypay Backoffice, as long as the Direct Debit payment method is contracted.

Subscriptions will have, unlike frequent payments, a fixed periodicity and value.

To create subscription payments via backoffice you must follow these steps:

  1. Easypay backoffice
  2. Subscription Menu > New
  3. Set the requested parameters:

     

    1. Payment
      • Payment Account – the easypay account that you will use for charges
      • Frequency – What is the periodicity of the payment (1M – Monthly, 2W – Biweekly, 1Y – Annual)
      • Start Date – The date must always be at least D+2
      • End date – you may not want to finish, but you need to put a date, for example, in 2035.
      • Payment method – Visa & Mastercard Card or Direct Debit
      • Capture Now – Put “yes” if you want to make a punctual payment at the time of creation and the subscription only starts on the date you indicated and “Start Date”
      • Allowed Captures – Leave “0”
      • Value – Amount you want to charge
      • Frequent payment ID – Do not fill in
      • Payment key – Merchant’s identifier for payment, can be member number/student name/invoice
    2. Capture
      • Capture Key – Debit identifier, must be defined by you
      • Credit this account – The payment account where you will receive the funds
      • Failover – Currently not working, you can put No
      • Attempts – Leave 0
      • Descriptive – Information that will appear on the customer’s bank statement
    3. Client
      • Name, Email and Phone – mandatory to fill in
      • NIF – Optional
    4. ADC Mandates
      • IBAN, Name, Email, Phone, Account Holder – Required
      • Data of the account holder where the debit will be made

 

Frequent Payments

You can create and manage your customers’ frequent payments through the easypay Backoffice.

These payments, unlike subscriptions, allow the customer, when making a new purchase, not to have to re-enter the payment data,

    1. Easypay backoffice
    2. Frequent Menu > New
    3. Set the requested parameters:
      1. Payment
        • Payment Account – the easypay account that you will use for charges
        • Payment method – Visa & Mastercard Card, Direct Debit and ATM
        • Minimum and maximum amount authorized for charges
        • Unlimited payments – Put “yes” for number of unlimited payments, or “no” if you have an expiration date, to fill in the “Expires in” field.
        • Payment key – Identifier on your side for payment, can be member number/student name/invoice/NIF
        • Expires On – If you have put “no” on unlimited payments you will have to fill in the expiration date. Otherwise do not fill in.
      2.  SSD mandate (these fields are visible if the selected payment method is Direct Debit)
        • IBAN, Name, Email, Phone, Account Holder – Required
        • Data of the account holder where the debit will be made
      3. Client
        • Name, Phone, NIF – mandatory to fill in
        • Email – optional